Automated lead follow-up for service businesses
Every missed call, web form and quiet quote gets a fast text back from your company, and the estimate books onto your calendar. Done for you, with nothing new for your team to learn.
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A free homepage preview, built from your Google Business Profile, sent to you before your call.
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What is automated lead follow-up?
Automated lead follow-up means every person who reaches out to your business gets a fast, personal reply, even when you're on a roof, under a sink or driving between jobs. Speed to lead decides a lot of jobs: people looking for a service company reach out to a few at once, and the first one to answer usually books the estimate. It's also the part busy crews can't keep up with by hand.
Our system texts back every missed call and web form within 45 seconds, asks the questions you'd ask, and books the estimate into the route windows you set, in the CRM or calendar you already use. Quotes that go quiet for 48 hours get a casual check-in, with an option to adjust the scope so the job doesn't die to a lowball, and finished jobs get a review request.
- Backyard fence · $2,400 · quiet since Monday
- Hi Linda, checking in on the fence. If the price is the hang-up, we could start with just the back run for less.
- Honestly, yes. What would that run?
- Scope adjusted · back run only · $1,450
- Perfect. Let's do that one.
- Approved by text · booked Thursday
How it works
One onboarding call, then it's built and switched on within 3 business days, so it's catching leads in your first week.
To start
Onboarding call
We connect your CRM or calendar, set your route windows and write the screening rules: the work you do, the work you don't, and how far you'll drive.
Within 3 business days
Built and tested
Every text, check-in and review request is built on your account and tested before it goes live.
Every month
Scorecard by text
Calls caught, estimates booked, quotes revived and reviews gained, sent to your phone once a month.
What you get
Done for you, inside the tools you already use. Nobody on your team logs into anything new.
- A text back within 45 seconds on every missed call and web form
- Screening questions that collect the address, how urgent it is and photos
- Estimates booked into your route windows, in the CRM or calendar you already use
- A casual check-in on every quote that's been quiet for 48 hours
- A review request 2 hours after every finished job
- A monthly Revenue Scorecard by text
- The 5-Estimates-or-Free Guarantee: 5 booked estimates in your first 60 days, or we keep working free
Part of the Booked Jobs Engine
Lead follow-up is one of the six parts of the Booked Jobs Engine, and every Genesiz build includes all six. Your website, Google profile and local SEO bring the leads in; follow-up makes sure none of them go cold, and review generation turns finished jobs into the next ones. See the whole engine.
7days to go live
Web design
A fast, phone-first website built from your Google reviews and job photos, with a page for every service you sell.
Learn more →45seconds to text back
Missed-call text back
When you can't pick up, the caller gets a text from your company within 45 seconds, before they call the next name on Google.
Learn more →2hours after the job to ask
Google review generation
Every finished job gets a review request by text, and every new review gets a reply drafted for you.
Learn more →2places you show up: Search and Maps
Google Business Profile optimization
Your Google Business Profile filled out right and kept active, so nearby customers find you on Google Search and Maps.
Learn more →1page for every service you sell
Local SEO
The basics Google needs to trust your business: service pages, clean titles, local schema and matching listings.
Learn more →Questions about lead follow-up
Anything else, ask on your call. It comes with a free homepage mockup, built before we talk.
Get my free mockupDo my crews have to learn anything new?
No. Everything lands in the CRM or calendar you already run and books into your route windows. Crews see their schedule the way they always have, and nobody logs into anything new.
Do I need Jobber or Housecall Pro?
No. On the onboarding call we connect it to whatever your office already books estimates in, so they land there and nobody logs into anything new.
How does the guarantee work?
If your scorecard doesn't show at least 5 booked estimates from caught calls and revived quotes in your first 60 days, we keep working free until it does. A booked estimate is a calendar entry the engine creates for you, not a conversation. The guarantee extends your service; it isn't a cash refund.
How fast is it live?
Within 3 business days of your onboarding call, so it's catching leads in your first week.
See your new homepage first
We build a free homepage preview from your Google Business Profile and send it to you before your call, so you see the work before you decide anything.
Get my free mockup- Prefer to call? (210) 460-9432
- San Antonio, TX · working with service businesses across the U.S.